At ktpza.com (“we,” “us,” or “our”), we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website https://ktpza.com/, purchase our children’s toys, or interact with our services. By using our website or services, you consent to the practices described in this policy, which is compliant with relevant data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Union.​

1. Information We Collect​

We only collect personal information that is necessary to provide and improve our services, process orders, and communicate with you. The types of information we may collect include:​

1.1 Personal Identification Information​

  • Contact Details: Name, email address (e.g., the email you use to place orders or contact us at service@ktpza.com), phone number (if you provide it), and shipping/billing address (including Wittenburger Straße 62, 19053 Schwerin, DE for our business location, if you correspond about in-person visits).​
  • Account Information: If you create an account on our website, we may collect a username, password (encrypted for security), and preferences.​

1.2 Order & Transaction Information​

  • Details about your purchases, including product selections (e.g., children’s toys like our 2-Pack Bubble Machines), order numbers, payment method (we do not store full credit card details—payment processing is handled by secure third-party providers), transaction amounts, and delivery status.​

1.3 Website Usage Information​

  • Non-Personal Data: We may collect anonymous information about how you use our website, such as your IP address, browser type, device information, pages visited, time spent on the site, and referral sources. This data is collected via cookies and similar tracking technologies (see Section 3 for more on cookies).​
  • Children’s Information: We do not intentionally collect personal information from children under the age of 16 without verifiable parental consent. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at service@ktpza.com to request its deletion.​

2. How We Use Your Information​

We use the information we collect for specific, legitimate purposes, including:​

  • Process and Fulfill Orders: To confirm your purchase, process payment, ship products (including arranging worldwide shipping with included customs fees), and send order updates (e.g., tracking information).​
  • Communicate With You: To respond to your inquiries (via email at service@ktpza.com or through our website contact form), provide customer support, send important service announcements (e.g., changes to shipping policies), and share updates about our children’s toys or promotions (only if you opt in to marketing communications).​
  • Improve Our Services: To analyze website usage, understand customer preferences, enhance product offerings (e.g., curating more kid-safe, fun toys), and optimize the user experience (e.g., simplifying the checkout process).​
  • Ensure Security: To detect and prevent fraud, protect our website and users from unauthorized access, and comply with legal obligations.​

3. Cookies and Tracking Technologies​

We use cookies (small text files stored on your device) and similar technologies to improve your experience on our website. Cookies help us:​

  • Remember your preferences (e.g., language, shipping country).​
  • Track order progress and shopping cart items.​
  • Analyze website traffic to identify areas for improvement.​

You can manage cookie settings in your browser (e.g., block or delete cookies), but please note that disabling certain cookies may limit your ability to use all features of our website (e.g., processing orders or accessing your account).​

4. Disclosure of Your Information​

We do not sell, rent, or share your personal information with third parties for their own marketing purposes. We may disclose your information only in the following circumstances:​

  • Third-Party Service Providers: We work with trusted partners to provide services on our behalf, such as payment processing (e.g., secure payment gateways), shipping carriers (to deliver your children’s toys), and email service providers (to send order updates). These providers only have access to the information needed to perform their tasks and are required to protect your data.​
  • Legal Compliance: We may disclose information if required by law (e.g., in response to a court order, subpoena, or government request) or to protect our rights, property, or the safety of our users or others.​
  • Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, but we will ensure the new owner adheres to this Privacy Policy.​

5. Data Security​

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:​

  • Encryption of sensitive data (e.g., payment information and passwords) using industry-standard technologies.​
  • Secure storage of data on protected servers with limited access.​
  • Regular reviews of our data handling practices to identify and address security risks.​

While we strive to keep your information safe, no online service is completely secure. We cannot guarantee absolute protection against unauthorized access, but we will take prompt action to mitigate any known risks.​

6. Your Rights​

Under data protection laws (e.g., GDPR), you have the following rights regarding your personal information:​

  • Access: Request a copy of the personal information we hold about you.​
  • Correction: Ask to update or correct inaccurate information.​
  • Erasure: Request the deletion of your personal information (subject to legal exceptions, e.g., if we need to retain it for order records).​
  • Restriction: Request that we limit how we use your information (e.g., if you dispute its accuracy).​
  • Data Portability: Request a copy of your information in a structured, machine-readable format to transfer to another service provider.​
  • Opt-Out: Unsubscribe from marketing communications at any time (you can click the “unsubscribe” link in marketing emails or contact us at service@ktpza.com).​

To exercise these rights, please contact us at service@ktpza.com with your request. We will respond within a reasonable timeframe (typically 30 days) and may ask for verification to ensure your identity.​

7. Retention of Your Information​

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. For example:​

  • Order information is retained for tax and legal compliance purposes (usually 7 years after the transaction).​
  • Account information is retained until you request its deletion (or if your account is inactive for an extended period, we may delete it).​
  • Website usage data (non-personal) may be retained for analytical purposes.​

8. Changes to This Privacy Policy​

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will revise the “Last Updated” date at the top of this policy and post the updated version on our website [https://ktpza.com/]. We encourage you to review this policy periodically to stay informed about how we protect your information.​

9. Contact Us​

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:​

  • Address: Wittenburger Straße 62, 19053 Schwerin, DE​